POLICIES & GUIDELINES
Terms & Conditions
Please read these terms and conditions carefully. By making a reservation, you acknowledge and agree to comply with all policies outlined below.
On busy peak times we may have to limit table sizes to ensure we can serve the freshest food with the best possible hospitality to all of our guests.
If you are running late for your booking, please be aware we can hold your table for 15 minutes maximum and this may be taken off your time allocation. Please contact our reservations team so appropriate action can be taken by management.
Tables for dining and bookings of 4 and under have a time allocation of 90 minutes, for parties exceeding 4 the allocation will be 120 minutes.
Tables of 6+ guests will be assigned across a number of tables next to each other.
For reservations of 8+ guests, to ensure smooth and timely service, guests are required to order from a set menu. Set menu selections must be confirmed in advance.
Please be aware that if you do not arrive within 30 minutes of your booking your deposit will be forfeit and your table may be re-sold.
If you have reached your allocated minimum spend and paid your bill in full and do not spend any further monies, management reserve the right to re-sell and or re-locate your table.
No guest(s) will be permitted entry and or allowed to place a drinks order until the person whom has booked/paid for the table is present.
If you have booked a booth for a designated number of guests and there is an increase within this number upon arrival, your minimum spend will be increased by £50 per head.
Please be aware that if you arrive with more males in your party than what has been agreed and stipulated upon confirmation of your booking your party may well be refused entry due to security protocol.
Whilst we endeavour to provide the best experience for you, please be advised that the number of guests up to which your table can seat is a guideline.
A deposit will be required to secure your table. Please note deposits are non-refundable, but are transferable to another date.
If you have paid your deposit or full amount of your minimum spend by debit card please ensure that you have this card to hand upon arrival. This is to ensure that fraudulent transactions do not take place. If this is not possible, your payment will be refunded and your booking cancelled.
To help us maintain our high standard of customer service, we require all customers to pre-order one bottle from our menu. The selected bottle will be served to you and your guests upon arrival and will be charged to your final bill.
Guests may be subject to an entry fee of which is subject to vary depending upon the date & event in question.
A valid copy of your ID may be requested (Drivers Licence or Passport) for our records. This will be used solely for the purpose of crime prevention.
If guests appear intoxicated, demonstrate anti-social behaviour and do not adhere to our dress-code you will be refused entry and your deposit will be non-refundable. Entry is at the discretion of Security and they have the right to refuse entry at any point, regardless of whether a deposit has been paid.
We kindly ask that any reservation cancellations be made at least 24 hours in advance. For late cancellations or no-shows, a charge of £20 per person will be applied to the card on file.
By confirming your reservation, you agree to these terms, and any chargeback attempts related to these fees will be actively disputed.
Cancellations made within 24 hours prior will receive a full refund. No refund will be given for cancellations made within 24 hours of the reservation.
For 8+ guests: Cancellations made at least one week before the reservation date will receive a full refund. Cancellations made between one week and 48 hours prior will receive a 50% refund. No refund will be given for cancellations made within 48 hours of the reservation.
For reservations of 8+ guests, a deposit of £50 per person is required at the time of booking.
This deposit must be authorised by the cardholder and will be deducted from your final bill.
A discretionary service charge of 10% will be added to your bill. This may increase for certain dates & months of the year.
All tips go to our team.
Please make any food allergies known to the team before the booking.
Diners with anaphylactic or severe food allergies must bring their own EpiPen and will be asked to sign a disclaimer on arrival.
Your safety is our priority - please communicate all dietary requirements in advance.
As the evening progresses, the music will transition through different vibes, gradually getting louder and more energetic.
The lighting will gradually dim, creating a dynamic ambiance that evolves with the mood of the event.
This event may include dynamic lighting effects, including flashing or strobe-like transitions.
Individuals with epilepsy or light sensitivity are advised to take necessary precautions, as these effects could potentially trigger seizures or other adverse reactions.
If guests appear intoxicated, demonstrate anti-social behaviour and do not adhere to our dress-code, you will be refused entry and your deposit will be non-refundable.
Entry is at the discretion of Security and they have the right to refuse entry at any point, regardless of whether a deposit has been paid.
Smart and elegant dress code applies - no hoodies, caps, tracksuits, gym leggings, casual shorts, flip flops or beach sliders.
Gentlemen are kindly asked to avoid wearing sandals but are welcome to wear smart shorts until 7pm.
Important Notice
These terms and conditions are subject to change without prior notice. By making a reservation with SDK Bars, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns, please contact our team before your visit.